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1300364484
Knowledge base
General Assist Solutions
General information
40
01- SOP Write Off
03 SOP – How to process an RMA
04 SOP – Chargeable Spreadsheet
11 SOP – How to Raise and Process a Purchase Order
12 SOP – Banking
View all 40
Technical answers
406
AOTH36KBTA5 - Noisy Compressor Flow Chart
Optional Parts Compatibility Guide
Ducted Connection Dimensions Dimensions
Refrigerant Leakage Sensor
ARTH External Input Fire Shutdown
View all 406
Installation manuals
16
ASTG09KMCA / AOTG09KMCA Installation Manual
ASTG09KMCB / AOTG09KMCB Installation Manual
ASTG09KMTC / AOTG09KMTC Installation Manual
ASTG12KMCA / AOTG12KMCA Installation Manual
ASTG12KMCB / AOTG12KMCB Installation Manual
View all 16
Operation manuals
26
ASTG09KMCA / AOTG09KMCA Operation Manual
ASTG09KMCB / AOTG09KMCB Operation Manual
ASTG09KMTC / AOTG09KMTC Operation Manual
ASTG12KMCA / AOTG12KMCA Operation Manual
ASTG12KMCB / AOTG12KMCB Operation Manual
View all 26
Service instructions
17
ARTH/AOTH KHTA-KRTA Ducted R32 Units
ARTG/AOTG LHTA-LATL Ducted R410A Units
ARTC/AOTA LATU-LALT R410A Ducted Units
ARTC/AOTD LCTU-LATT 3 Phase R410A Ducted Units
ARTG/AOTG LHTA-LBTC R410A Ducted Units
View all 17
Wifi
27
UTY-ANY1/2 anywAiR® Technology Ducted Zone Controller
anywAiR Controller to Customer Router - Wi-Fi Connection Flow Chart
anywAiR Ducted Zone Controller - No Display / Tablet Not Powering Up
anywAiR FG Status Codes - Troubleshooting Flow
Wi-Fi Controller Wi-Fi Compatibility Guide
View all 27
Controllers
3
ARTG / ARTC UTY-RVNYN Ducted Air Conditioner - Easy Operating Guide with Controller Button Icons
UTY-RNRT UTY-RNRYT5 How to Cancel Unintended TEST MODE Screen at Power-On
Controller Finished Goods to Spare Parts Cross-Reference
VRF
18
J-III VRF introduction
S Series VRF introduction
V Series VRF introduction
VII Series VRF Introduction
VRII Series VRF Introduction
View all 18
Applied
8
Rooftop Package Unit Controller - SMT-850 Halo Freshdesk Guide
RTPU Defrost Control Logic - Two Circuit Rooftop Package Units
Applied Product Model Code Guide
Dunham Bush Centrifugal Chiller - Dunham Bush Centrifugal Chiller Modbus / BACnet High-Level Interface Mapping
DCLC-M Magnetic Bearing Centrifugal Chiller - Installation, operation, controls, maintenance and troubleshooting reference
View all 8
Product information
45
Product Information – ARTH36KHTA (SET-ARTH36KHTA)
Product Information – ARTH45KHTA (SET-ARTH45KHTA)
Product Information – ARTH54KHTA (SET-ARTH54KHTA)
Product Information – ARTH60KHTA (SET-ARTH60KHTA)
Product Information – ARTH30KHTA-HP (SET-ARTH30KHTA-HP)
View all 45
General Airstage Solutions
Complete
15
AOTH30KBTA – Abnormal Vibration / Noise
Roof top package unit double skin - variables list MODbus
Controller/Accessory Supersession
AOTA72LALT / AOTA90LALT – Intermittent Error 13 (Communication Fault) – Troubleshooting Guide
Double Skin Rooftop Units – Required Spare Parts List
View all 15
Technical manuals
386
ASTG09KMCA / AOTG09KMCA Technical Manual
ASTG09KMCB / AOTG09KMCB Technical Manual
ASTG09KMTC / AOTG09KMTC Technical Manual
ASTG12KMCA / AOTG12KMCA Technical Manual
ASTG12KMCB / AOTG12KMCB Technical Manual
View all 386
Service manuals
680
ASTG09KMCA / AOTG09KMCA Service Manual
ASTG09KMCB / AOTG09KMCB Service Manual
ASTG09KMTC / AOTG09KMTC Service Manual
ASTG12KMCA / AOTG12KMCA Service Manual
ASTG12KMCB / AOTG12KMCB Service Manual
View all 680
Installation manuals
155
ASTG09KUCA / AOTG09KUCA Installation Manual
ASTG12KUCA / AOTG12KUCA Installation Manual
ASTG18KUCA / AOTG18KUCA Installation Manual
ASTG07CMCA / AOTG07CMCA Installation Manual
ASTG07CMCB / AOTG07CMCB Installation Manual
View all 155
Testing procedures
6
2025 Standard porduct training
Outdoor communication fault — proven method to isolate PCB vs. connected components
System Signal Test (Indoor ↔ Outdoor)
Wired Remote Signal Test (Y1/Y2/Y3)
DC Fan Motor Supply and Control Test
View all 6
VRF Information
16
VRF Outdoor DIP switch settings
VRF Maintenance Guideline for Fujitsu General Airstage Systems
VRF Commissioning form 2025 Australia
VRF Commissioning form 2025 New Zealand
VRF Outdoor unit DIP Switch settings
View all 16