General information
SOP Booking a service call via E10 attached
Wed, 2 Nov, 2022 at 11:20 AM
Service Calls- Coordinator questions- attached
Wed, 2 Nov, 2022 at 11:26 AM
When booking in jobs for different states in Kinetic. Here are the Warranty Agent Numbers for each state- NSW 297772 SA 597775 VIC 397773 WA 6977...
Tue, 21 Mar, 2023 at 9:07 AM
To create a job in Epicor, follow the instructions below. Open Epicor Select which plant you are operating in. Each plant is mapped to the relevant...
Thu, 9 May, 2019 at 8:03 AM
To complete a job in ServiceM8 Open ServiceM8 on an iPhone or web browser Double click on the job to open Press the OPEN JOB button Click on the ...
Thu, 9 May, 2019 at 8:03 AM
Open ServiceM8 Open the job on which you want to request a part for Create a new form by selecting the NEW FORM button Select the TRANSFER ORD...
Thu, 13 Dec, 2018 at 4:56 PM
Open Epicor Go to the SEARCH function Enter in PART The PART MAINTENANCE screen will open Enter in the part number in the PART field and pres...
Thu, 13 Dec, 2018 at 5:27 PM
Open Epicor Search for FGA ORDERS DASHBOARD Select desired result Go to the OPEN TRANSFER ORDERS tab Filter by the TO WAREHOUSE which is whe...
Thu, 13 Dec, 2018 at 5:25 PM
Click on the SEARCH icon on the Epicor home screen Type in the search field SERVICE CALL CENTER Click on the corresponding result SERVICE CALL CENTER sc...
Wed, 10 Jul, 2019 at 2:21 PM