Complete
Applies To Product: AAC/IK/A Series Chillers (e.g., AAC/IK/A 110) Controller: Eliwell Symptoms You may encounter the following issues during the commis...
Fri, 10 Apr, 2026 at 1:20 PM
Solution Content Overview The UTY-LNHY is a wireless remote controller designed for compatible VRF indoor units. It supports standard day-to-day operation,...
Fri, 10 Apr, 2026 at 1:39 PM
1. Problem Description A customer reports that after connecting the UTY-ANY2 controller kit to their garage door opener, the door opens correctly on comman...
Fri, 10 Apr, 2026 at 3:00 PM
Indoor unit typeIndoor model codesWired Remote Controller (Touch panel) UTY-RNRYZ2 / UTY-RNRYZ1 / UTY-RNRYWired Remote Controller UTY-RNKYTSimple Remote Cont...
Fri, 10 Apr, 2026 at 3:19 PM
Below is a Freshdesk-ready solution article based on the uploaded procedure. Purpose This article explains how to access, configure, back up, restore, and...
Tue, 5 May, 2026 at 12:03 PM
Purpose This solution explains how to update the firmware on the X-Gate Multigateway. Firmware files may vary depending on the project, product versio...
Tue, 5 May, 2026 at 12:11 PM
Below is a ready-to-paste Freshdesk solution article. Overview The UTY-NXT / myanywAiR NEXT Wi-Fi adaptor stores the Wi-Fi network name, also known as the...
Wed, 20 May, 2026 at 7:03 AM
Applies to: TWH.581.TTJ low-load chiller units, including 600kW applications. Issue / Symptom: Compressor body or suction area is sweating during operation...
Thu, 21 May, 2026 at 8:39 AM
Applies to: Air Handling Units installed at Oasis Shopping Centre, QLD Issue / Request: Customer or service contractor requires confirmation of spare parts...
Thu, 21 May, 2026 at 8:45 AM
Applies to: RAQ/K/WP/EC 238 unit model using R454B refrigerant Issue / Request: Customer, contractor or internal team requires confirmation of spare par...
Thu, 21 May, 2026 at 8:49 AM