General Assist Technical Reference

Wi-Fi Compatibility

Google Home, Amazon Alexa and Apple Siri
Compatibility guide for General Wi-Fi adaptors and ducted control platforms
General offers several Wi-Fi control options across different models and control platforms. Compatibility with third-party smart home systems varies depending on the Wi-Fi device, the app used and the mobile operating system.

1. Supported Wi-Fi devices

Adaptor / DeviceDescriptionApp Used
UTY-FGAN1Wired Wi-Fi adaptor for compatible General air conditionersmyanywAiR
IS-IR-WIFI-FGInfrared Wi-Fi blaster for compatible infrared-controlled unitsmyanywAiR
UTY-ANY1Ducted controller interfaceanywAiR technology
UTY-ANY2Current-generation ducted controller interfaceanywAiR technology

2. Compatibility – iOS (Apple)

Wi-Fi DeviceAppGoogle HomeAlexaSiri
UTY-FGAN1myanywAiR✔ Supported✔ Supported✔ Supported
IS-IR-WIFI-FGmyanywAiR✔ Supported✔ Supported✔ Supported
UTY-ANY1anywAiR technology✖ Not supported✖ Not supported✖ Not supported
UTY-ANY2anywAiR technology✔ Supported✖ Not supported✖ Not supported

3. Compatibility – Android

Wi-Fi DeviceAppGoogle HomeAlexaSiri
UTY-FGAN1myanywAiR✔ Supported✔ SupportedN/A
IS-IR-WIFI-FGmyanywAiR✔ Supported✔ SupportedN/A
UTY-ANY1anywAiR technology✖ Not supported✖ Not supportedN/A
UTY-ANY2anywAiR technology✔ Supported✖ Not supportedN/A

4. Quick reference

DeviceAppSmart Home Compatibility
UTY-FGAN1myanywAiRGoogle Home ✔   Alexa ✔   Siri ✔
IS-IR-WIFI-FGmyanywAiRGoogle Home ✔   Alexa ✔   Siri ✔
UTY-ANY1anywAiR technologyGoogle Home ✖   Alexa ✖   Siri ✖
UTY-ANY2anywAiR technologyGoogle Home ✔   Alexa ✖   Siri ✖
Important: UTY-ANY1 and UTY-ANY2 are different products. UTY-ANY1 does not support third-party voice assistants. UTY-ANY2 supports Google Home only and does not support Alexa or Siri.

5. Setup and operating notes

  • UTY-FGAN1 and IS-IR-WIFI-FG use the myanywAiR app and can be linked to compatible third-party smart home services.
  • UTY-ANY1 uses the anywAiR technology app and does not support Google Home, Alexa or Siri.
  • UTY-ANY2 supports Google Home only. Alexa and Siri are not supported.
  • Siri functionality is available on iOS devices only and may operate through Apple Shortcuts rather than direct HomeKit integration.
  • Voice assistant setup is completed through the relevant Google Home, Amazon Alexa or Apple Shortcuts application.
  • During initial setup, ensure the mobile device and the air conditioner or Wi-Fi adaptor are connected to the required Wi-Fi network.
  • Available voice commands may be limited to basic functions such as on/off, operating mode and temperature adjustment.
Compatibility can change: Third-party app features and integrations may be updated by the platform provider. Confirm current availability in the relevant app store and voice assistant application before advising a customer.
Reference: Wi-Fi compatibility matrix, page 1.